by Maxman008 » Tue Mar 30, 2021 6:15 pm
Firstly, apologies for my delay in responding Miles. "War and Peace" follows... I've previously bought a number of cars remotely and providing you are dealing with a person or company with integrity, there is no real issue, and I've been fortunate to date in having dealt with some great people who have more than delivered the goods. On this occasion I initially made contact with the trade vendor as per the advertisement on the Pistonheads site, and stated that my location coupled to COVID-19 lockdown restrictions meant that our dealings would be done virtually. The vendor stated that this would not be a problem and that he had personally delivered cars to my part of the world. By way of establishing his credentials, he was quite insistent on having a local guy who he'd had considerable dealings with phone me to endorse him and his company, though he was averse to telling me much about the gentleman in question and what he'd supplied him with, just that he was an avid collector. Fair enough I thought, so the process began... Early on in the proceedings the vendor indicated that the Spider had belonged to a friend of his, so I thought great, he should be able to give me a good insight into the car's history and condition etc. I asked the usual questions and requested a few photos and some video footage. It became apparent however that the vendor did not know as much about the car as I had hoped, and while he was polite throughout, I got the distinct impression that I wasn't being told the full story. For example, I asked about the headlight covers - were they both original and I was told they were, however on close examination of a photo, I suspected this was not the case, so asked again, only to be told that one was in fact a polycarbonate replacement. Though not apparent from the photos, seemingly on the same side as the replacement headlight cover, there is a paint mismatch indicating that some work may have been done to the bodywork at some time, whether cosmetic or otherwise. Mindful of the aftermarket exhaust, I'd also asked did the car have a catalyst fitted and was initially told no, though some time later this response was changed to yes, albeit a sports one, which meant that passing MOT emissions could be touch and go. I enquired was there any evidence of the inside rims of the wider wheels rubbing against the suspension arms which can happen under hard cornering, and though told no and that spacers were fitted, it was marginal and the photos I requested for my own peace of mind verifying there was no issue were not forthcoming. The Spider's aluminium brief case with locking wheel nut, jack etc. is missing. Despite my misgivings, I was willing to put my faith in the vendor and we agreed that I'd pay the full price including him delivering the car to my home address, which he was happy to do. Matters however began to unravel somewhat when it came to finalising payment details, as the full amount was required upfront despite my offer to pay the lion's share in advance, including delivery costs, with the balance paid to the vendor via either an immediate digital transfer into his nominated bank account or Banker's Draft, once he arrived with the car. To my surprise, at this point he then declared that he was purely facilitating the sale of the Spider on behalf of his friend and that he nor his company had any financial interest in the car! So despite the car being advertised under a trade banner and appearing on the "vendor's" business Website, it transpired that it was to be a private transaction all along between me and "Mr Anonymous". By this time even though alarm bells were ringing very loudly in my head, I went back to the dealer and said "OK, I'll give you full payment upfront, but remember you are facilitating this transaction and your reputation and your company's is on the line..." I'd also mentioned in passing the profession I was in and being fully conversant with UK consumer law and the workings of the ASA.... It all went very quiet... So I will leave you to draw your own conclusions. Suffice to say that I'm still in the market for a decent Renault Sport Spider....