Returning Goods to Simon Auto's

Renault & Alpine General Discussion

Moderators: eastlmark, BIG_MVS, phildini, Test Moderator, Alpineandy

no avatar
User

rupert

Rank

Non Member

Posts

1323

Joined

Mon Apr 19, 2004 7:39 pm

Location

Plymouth, Devon


Has thanked: 2 times
Been thanked: 9 times

Returning Goods to Simon Auto's

Postby rupert » Thu Oct 06, 2005 8:54 am

I have a Le Mans sill moulding I have to return to Simon, but it costs a fortune... anyone got any ideas. Is there such a thing as a reverse charge courier?! :shock:
User avatar
User

stephendell

Rank

Club Member

Club Member
Posts

7463

Joined

Wed Apr 14, 2004 7:25 pm

Location

London


Has thanked: 125 times
Been thanked: 102 times

Postby stephendell » Thu Oct 06, 2005 9:58 am

You can ask Simon to get his couriers to collect and then pay their charge. It is often cheaper to pay them than to pay a UK courier.
no avatar
User

rupert

Rank

Non Member

Posts

1323

Joined

Mon Apr 19, 2004 7:39 pm

Location

Plymouth, Devon


Has thanked: 2 times
Been thanked: 9 times

Postby rupert » Thu Oct 06, 2005 11:33 am

I'll email him again... thing is, I need him to pay for it as it was his mistake sending me the wrong one.... He sent a replacement but never collected the first one!
User avatar
User

LiamMcShane

Rank

Non Member

Posts

512

Joined

Fri Oct 01, 2004 12:39 pm

Location

Shenzhen, China


Has thanked: 1 time
Been thanked: 0 time

Postby LiamMcShane » Thu Oct 06, 2005 12:35 pm

Sell It!!!! :wink:

(Or at least threaten to. That'll wake them up!)
'88 GTA V6 Turbo

http://www.perfect-display.com.cn
Perfect Display Technology Company Ltd, Shenzhen
User avatar
User

simontaylor

Rank

Non Member

Posts

5602

Joined

Thu Apr 15, 2004 12:33 pm

Location

Fleet, Hampshire


Has thanked: 44 times
Been thanked: 56 times

Postby simontaylor » Thu Oct 06, 2005 12:54 pm

Yup, just tell him it is ready for collection and ask if he would prefer if you disposed of it.
1986 : '86 GTA v6 BW-EFR turbo, with Adaptronic ECU
Firsts at
2007 : Gurston Down & RAOC Champion
2008 : Rushmoor & Eelmoor & ACSMC Hillclimb class Champion
2009 : Longcross & Eelmoor
2010 : Crystal Palace & Eelmoor
2016 : Rushmoor & 5th O/A
User avatar
User

peterg

Rank

Non Member

Posts

2501

Joined

Wed Apr 14, 2004 10:26 pm

Location

Cumbria


Has thanked: 0 time
Been thanked: 0 time

Postby peterg » Thu Oct 06, 2005 1:09 pm

It probably only cost him a few quid anyway...I assume its just a fibreglass moulding? Let him do the work!
User avatar
User

stephendell

Rank

Club Member

Club Member
Posts

7463

Joined

Wed Apr 14, 2004 7:25 pm

Location

London


Has thanked: 125 times
Been thanked: 102 times

Postby stephendell » Thu Oct 06, 2005 6:57 pm

Even if he is at fault he will usually charge for pickup. I bought a new A610 driveshaft from him at vast expense. It turned out to be a faulty return (used) that he bought from Alpine with a knocking joint. He's offered to re-build it if I send it back at my expense!

I'd just sell the part you have if it has any resale value.
User avatar
User

a310man

Rank

Non Member

Posts

18

Joined

Wed Jun 08, 2005 6:11 pm

Location

Germany & France


Has thanked: 0 time
Been thanked: 0 time

Simon Auto in Cologne

Postby a310man » Thu Oct 20, 2005 7:45 pm

Personally, I have had absolutely superb service from Andreas Simon and have visited him on several occasions. It is easier as I am in Germany but I often receive the requested item(s) long before I pay. If he has sent a wrong bit, I have never known him be awkward about accepting the part back and refunding my carriage. Be nice to him and he is a very good friend to have. Speak as you find - I say he is A1!

A310man :P
In a mad moment, I bought another....it doesn't need much work.....!!
User avatar
User

peterg

Rank

Non Member

Posts

2501

Joined

Wed Apr 14, 2004 10:26 pm

Location

Cumbria


Has thanked: 0 time
Been thanked: 0 time

Postby peterg » Thu Oct 20, 2005 10:18 pm

I dont know what post youve been reading a310man....no one has said he isnt A1!


  • Advertisement

Who is online

Users browsing this forum: No registered users and 228 guests

Powered by phpBB ® | Renault' and 'Alpine' are trademarks of Renault S.A.S. or its subsidiaries and are used with kind permission of Renault France