Returning Goods to Simon Auto's

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rupert

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Returning Goods to Simon Auto's

Postby rupert » Thu Oct 06, 2005 8:54 am

I have a Le Mans sill moulding I have to return to Simon, but it costs a fortune... anyone got any ideas. Is there such a thing as a reverse charge courier?! :shock:
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Postby stephendell » Thu Oct 06, 2005 9:58 am

You can ask Simon to get his couriers to collect and then pay their charge. It is often cheaper to pay them than to pay a UK courier.
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Postby rupert » Thu Oct 06, 2005 11:33 am

I'll email him again... thing is, I need him to pay for it as it was his mistake sending me the wrong one.... He sent a replacement but never collected the first one!
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Postby LiamMcShane » Thu Oct 06, 2005 12:35 pm

Sell It!!!! :wink:

(Or at least threaten to. That'll wake them up!)
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Postby simontaylor » Thu Oct 06, 2005 12:54 pm

Yup, just tell him it is ready for collection and ask if he would prefer if you disposed of it.
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Postby peterg » Thu Oct 06, 2005 1:09 pm

It probably only cost him a few quid anyway...I assume its just a fibreglass moulding? Let him do the work!
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Postby stephendell » Thu Oct 06, 2005 6:57 pm

Even if he is at fault he will usually charge for pickup. I bought a new A610 driveshaft from him at vast expense. It turned out to be a faulty return (used) that he bought from Alpine with a knocking joint. He's offered to re-build it if I send it back at my expense!

I'd just sell the part you have if it has any resale value.
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Simon Auto in Cologne

Postby a310man » Thu Oct 20, 2005 7:45 pm

Personally, I have had absolutely superb service from Andreas Simon and have visited him on several occasions. It is easier as I am in Germany but I often receive the requested item(s) long before I pay. If he has sent a wrong bit, I have never known him be awkward about accepting the part back and refunding my carriage. Be nice to him and he is a very good friend to have. Speak as you find - I say he is A1!

A310man :P
In a mad moment, I bought another....it doesn't need much work.....!!
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Postby peterg » Thu Oct 20, 2005 10:18 pm

I dont know what post youve been reading a310man....no one has said he isnt A1!


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